Cabana Candy Shop respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit cabanacandyshop.com, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information You Provide
We may collect information that you voluntarily provide, including:
- Your name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Information included in messages, reviews, or customer service requests
- Marketing preferences
- Any other information you choose to provide
Payment Information
Payments are securely processed by Shopify and applicable third-party payment providers. Cabana Candy Shop generally does not directly store your complete credit card or payment account details.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- Your IP address
- Browser and device information
- Pages viewed and links selected
- Approximate location based on your IP address
- Referring website
- Shopping and checkout activity
- Information collected through cookies and similar technologies
How We Use Your Information
We may use your personal information to:
- Process, prepare, and fulfill your order
- Arrange shipping and provide tracking information
- Process payments, refunds, or replacements when appropriate
- Communicate with you about your order
- Respond to questions and customer service requests
- Detect and prevent fraud, misuse, or security incidents
- Improve our website, products, and customer experience
- Send marketing emails or text messages when you have agreed to receive them
- Measure the performance of our website and advertising
- Comply with legal, tax, accounting, and regulatory requirements
- Enforce our policies and protect our legal rights
Marketing Communications
When you subscribe to our email or text-message marketing, we may send you information about new products, promotions, special offers, and store updates.
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email. You may opt out of marketing text messages by following the instructions provided in the message.
Opting out of marketing communications will not prevent us from sending important non-promotional communications related to your orders or account.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember your preferences, understand how visitors use the website, prevent fraud, and measure or personalize advertising.
These technologies may collect information about your browser, device, activity, and interactions with our website.
You may manage certain cookie preferences through our website’s privacy or cookie settings, when available. You can also adjust your browser settings to block or remove cookies. Disabling cookies may affect the functionality of certain parts of the website.
How We Share Information
We may share personal information with service providers that help us operate our business, including:
- Shopify, which hosts and supports our online store
- Payment processors
- Shipping carriers and fulfillment providers
- Email and text-message marketing providers
- Website analytics and advertising providers
- Fraud-prevention and security providers
- Customer service and business-support providers
- Professional advisers, such as accountants, attorneys, and insurers
These providers may access personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose information:
- To comply with applicable laws, legal processes, or government requests
- To investigate fraud or protect the rights, safety, and property of our business, customers, or others
- In connection with a merger, sale, financing, reorganization, or transfer of all or part of our business
- With your consent or at your direction
Sale or Sharing of Personal Information
We do not sell personal information in exchange for money.
Some advertising and analytics activities involving cookies or pixels may be considered “selling,” “sharing,” or targeted advertising under certain privacy laws. Where applicable, you may have the right to opt out through our website’s privacy settings or by contacting us.
Shopify
Our store is hosted by Shopify. Shopify processes certain personal information to provide its ecommerce platform, checkout, fraud-prevention, payment, analytics, and related services.
Your information may be processed in countries other than the country in which you live. Shopify’s handling of personal information is governed by its own privacy practices.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and customers should use caution when sharing information online.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of certain information
- Object to or restrict certain processing
- Withdraw consent when processing is based on consent
- Opt out of certain targeted advertising, selling, or sharing
- Appeal a decision concerning a privacy request
- Receive equal service without discrimination for exercising your privacy rights
These rights may be subject to legal exceptions and may not apply in every situation.
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing your request.
Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us, please contact us so we can review and, when appropriate, delete the information.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties.
We encourage you to review the privacy policy of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal obligations.
The revised policy will be posted on this page with an updated “Last updated” date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact us at:
Cabana Candy Shop
Email: info@cabanacandyshop.com
