Processing Time

Every Cabana Candy Shop order is handmade and prepared with care.

Due to the handmade nature of our candy and the high volume of orders we receive, our current processing time is approximately 7-10 business days.

Business days do not include weekends or holidays. Processing time begins after your order has been placed and is separate from shipping transit time.

We kindly ask for your patience while we make, prepare, and carefully package your order. Please allow us the full processing period before contacting us for an order update.

Shipping & Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Tracking information will also be uploaded to your order.

Please allow up to 24-48 hours for the carrier’s tracking system to update after your shipping label has been created.

U.S. Delivery Time

After your order has been shipped, domestic U.S. orders typically arrive within 3-5 business days.

Delivery times are estimates provided by the shipping carrier and are not guaranteed. Delays may occasionally occur due to weather, holidays, high shipping volume, or other circumstances outside of our control.

Please note that the estimated delivery time does not include our 7–10 business day processing period.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Cabana Candy Shop is not responsible for packages delivered to an incorrect address entered by the customer.

Questions About Your Order

For questions regarding your order or shipment, please contact us and include your order number so we can assist you as quickly as possible.